Paul Ecke Ranch

Guidelines for members (including moderators and administrator)
In order to help keep the site an open, safe, and respectful environment we have created the following guidelines for all users of the bulletin board.

What can a member do?

Post a topic/ technical issue regarding products supplied by the Ecke Ranch
Reply to a topic/technical issue

Before posting a new topic

Is the post suitable for our site? (See list of unsuitable topics)
Are you using the most appropriate Forum? Please keep discussion on "Ecke Annuals" in the "Ecke Annuals" forum.. etc . Ask another member or Moderator if you are unsure.
EckeRanchTechHelp.com is not a chat or instant messaging website. If you require instant messaging please use another site or an IM program such as AOL, MSN, IQU, etc. Most members are contactable by private messaging (PM) or by email for private conversations.
Try to keep posts simple and easy to read. Please avoid using simplified English (eg Nice 2 C U) as it is not understandable by all. Do not use all caps (eg MY SUBJECT IS …) as some individuals see this as shouting.
Please describe the topic in the title. It helps us decide on whether to read it or not and/or find it later.

Before replying to a topic

Threads must stay on topic. Please makr sure your reply is relevant and on topic.
Respect that not everyone will have the same opinion as you. Yes, you may not agree with it, but respect their opinion, just as you would hope yours would be.

Unsuitable Posts
If you are a member, moderator or administrator you all would have accepted the following terms when registering.

Considering the real-time nature of this bulletin board, it is impossible for us to review all the posted messages or confirm the validity of information posted. Please remember that we do not actively monitor the contents of posted messages and are not responsible for any messages posted. We do not warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message. The messages express the views of the author of the message, not necessarily the views of the Ecke Ranch Tech Help Bulleting Board or any entity associated with this BB.

Any user who feels that a posted message is objectionable is encouraged to contact us immediately by email. We have the ability to remove objectionable messages and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary. This is a manual process, however, so please realize that we may not be able to remove or edit particular messages immediately.

You agree, through your use of this service, that you will not use this BB to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise violate any law. You agree not to post any copyrighted material unless the copyright is owned by you or by this BB.

This BB does monitor messages posted to the board, although this BB does not guarantee to review all the messages posted and is not responsible for the content of any of these messages, we at this BB reserve the right to delete any message for any or no reason whatsoever. You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless this BB, Infopop, Inc. (the makers of the bulletin board software), and their agents with respect to any claim based upon transmission of your message(s).

We at this BB also reserve the right to reveal your identity (or whatever information we know about you) in the event of a complaint or legal action arising from any message posted by you.
Please note that advertisements, chain letters, pyramid schemes, and solicitations are inappropriate on this BB.

We hope the information provided will be helpful. It is based upon data and knowledge (including information provided by the recipient) considered to be true and accurate, but without independent investigation and is offered for the recipient's consideration, investigation and verification, but we do not warrant the results to be obtained. Please read all statement, recommendations, or suggestions in conjunction with any conditions of sale or use, which apply, to any products, or systems recommended by us. No statement, recommendation, or suggestion is intended for any use that would infringe any patent/copyright.

How to contact all moderators and administrator about a post?
Use the following link below each post and this will contact the moderators and administrator automatically by email. Or you may contact them directly using private massaging or email. Click on the following link e-mail the administrator directly:
Ecke Ranch Tech Help Moderator

Signatures
Signatures can appear at the bottom of your posts. This is for text only and not to be used to promote other websites or advertising of any kind. (however you may list your homepage in home page field in your profile this will appear when ever you) You may not use UBB Code or HTML for your signature. UBB Code Images are also not permitted.

Administrator
What is an Administrator?
It is the responsibility of the administrator to ensure the smooth running of the software interface and technical aspects of the forums and the forums well being in general.
When to contact the Administrator?

If you have trouble logging in (note: must have cookies enabled in your browser to login)
You receive a server error or pages do not work
You forgot your password (get it emailed to you automatically)
You have an official complaint. Direct these only to the Administrator.
You have been threatened or attacked in the forums by another user

How to contact the administrator?
Click the following link to send a private message , or email directly to Ecke Ranch Tech Help Administrator

What is a moderator?
Moderators are members invited by the administrator to help with the site. They have kindly volunteered their valuable time to help keep the forums tidy and clean and by providing the following service at no charge.

What a moderator does

They can move a topic if it is deemed to be in the wrong forum and email the owner of the topic of its new location.
They can edit or delete posts that are not suitable to display on these forums (see list). They should also refer you to these pages should the need arise.
They can also close threads and redirect people to previous threads.
Help you if you have a problem.

Do the moderators make the guidelines?
No, the moderators do not make the guidelines. The administrator makes the guidelines. If you have a problem with them contact the administrator. All members (including Moderators and Administrators) must abide by the guidelines.

When to contact a moderator?

If you feel that someone has made an unsuitable topic.
If you are concerned about a thread or someone’s behavior.
You have made a dreadful mistake and don't know how to fix it.
You have a question or need advice.
If you have a problem with them about non-moderator related issues then contact them by email or PM.

When not to contact a moderator?
If you ever have a problem with something that a moderator has done you should contact the administrator.

The Ecke Ranch Tech Help Bulletin Board is intended to be a tool to for our professional grower customers to communicate with the Ecke Tech Help Staff and growers around the country (and world) about technical issues regarding the production of Ecke Annuals and Ecke Poinsettias.

Postings can be anonymous to protect the identity of the greenhouse, if desired. When registering, fields such as the user name and display name can be nicknames or names that only the user can identify to remain anonymous. The fields for the city, state and country are the only required fields. These fields are necessary because they help our staff, and the other people using the board, understand the growing environment the user is growing in.

The Ecke Ranch Tech Staff will be monitoring this forum regularly to reply to questions from our customers. External users of the board, such as professional greenhouse growers, are also encouraged to reply to messages on the board that they have had experience with. Our goal is for this board to become a place where professional greenhouse growers can share their expertise accumulated through the production of Ecke Annuals and Ecke Poinsettias.

Unsuitable Topics:

Those topics not related to Ecke Annuals or Ecke Poinsettias
Topics dealing with the availability, ordering, or shipment of orders – please contact customer service directly to discuss these issues at (760) 753-1134
Topics containing negative or aggressive comments towards the Ecke company and/or towards Ecke employees